Receptionist (Catonsville) - (Catonsville) in Baltimore, Maryland For Sale

Job Description: At NFM Lending our culture encourages employees to achieve excellence through promoting out-of-the-box thinking and rewarding performance and dedication. We are focused on developing our employees' professional and personal growth. Come and be a part of our future! Our CEO, David Silverman, welcomes you (click hereto watch a video).Click hereto find out more about who we are and our history.Department Summary: The Human Resources (HR) department is involved in overseeing all HR activities including benefits, compensation, on-boarding, recruitment, disciplinary action, termination, and policies and procedures for the entire company. The HR department plans, directs, and coordinates company meetings, training, charity events, and employee activities. The HR team is familiar with regulatory compliance and federal, state, and company policies along with having the contacts and resources to help prevent or resolve employee relation and compliance issues if they arise. Position Summary: The Receptionist serves as the first point of contact for our customers and visitors. He/she is responsible for all front-desk and other administrative support tasks. This individual must have strong organizational skills as well as excellent communication and customer service skills. Top 3 Job knowledge/skills: 1. Working knowledge of Microsoft Office 2. Ability to provide excellent customer service to internal and external customers 3. Ability to stop and start a project or task multiple times without errors Top 3 Responsibilities: 1. Greet and assist guests entering the corporate office 2. Answer incoming telephone calls and direct telephone calls to the appropriate individual 3. Manage vender relationships connected to the reception area (Fedex, USmail, office supply company, etc.) Essential Job Functions: Specific tasks will include, but are not limited to, the following: Answer all incoming calls from a multi-line PBX system. Transfer/route all calls and take messages as necessary. Performs inventory of all office supplies on a weekly basis. Re-stocks the company supply room as needed. Tracks all incoming packages and mail and distributes them to the appropriate individuals/departments. Processes mail and FedEx. Oversees the booking of the conference rooms. Assists with administrative support for other departments as necessary. Assists with ordering food and coordinating meetings and company events. Stocks office items throughout the corporate office daily. Sends anniversary and birthday cards to employees. Maintains phone directory. Assists with charity events. Assists executive team members with research and/or special projects as needed. Additional tasks as assigned. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with a job. Education: High School Diploma plus two years of office experience or equivalent combination of education and work experience are required. Experience: The ideal candidate must have the following: Minimum of two years experience in administrative work. Experience with Excel, Outlook, and Power Point required. Specific Knowledge Requirements: The ideal candidate must have the following: Basic knowledge and understanding of administrative procedures. Special Requirements: This job will require a criminal background check. Additional Information: Equipment to Be Used: Computer, telephone, fax, scanner, and printer. This position may require occasional overtime and travel. Additional Working Conditions Information: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is often required to walk; use hands to finger, handle, or operate computers, objects, tools, or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.We thank all individuals for their interest in NFM Lending however only those selected for interviews will be contacted.AA/EOE/M/F/D/V
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